Patron Return Unit

External Patron Return Unit
If the library wishes to have a touchscreen patron interaction at the points of return, FE Technologies proposes the installation of a External Patron Return unit. This option requires patrons to return items either one at a time or can be configured for multiple items when used with a singulator. This can be used for a drive through drop off.

The External Patron Return unit is highly robust and designed specifically to withstand outdoor weather conditions. It features a steel and aluminium front and a high-quality touch screen.

The door protects the induction interior and the library from the weather and unauthorized objects. The door is opened by identifying a RFID tag in a library item. The touchscreen interface guides patrons through the returns process with easy to follow images and animations. A range of languages are available with easy to read fonts and voice guidance. Items are returned one at a time and automatically checked back in to the LMS, removing the items from the patron’s account. An optional receipt is provided.

The External Patron Return unit feeds all the returned items into the automatic sorting component.

The Sorting module and bins are the same as described above.

Internal Patron Return unit
Alternatively, you can install an internal ingress. The Internal Patron Return unit is designed for internal use. It features an intuitive touchscreen interface. Patrons return items one at a time and they are automatically checked into the LMS and removed from the patrons account.  An optional receipt is produced. The unit feeds returned items into the automatic sorting component.